Q: I am new to Alula and want to get started, what is the first step?Ī: Click on the ‘Become a Dealer’ tab at the top of the page. Many central stations have a direct Internet communication to Alula, while others that do not will utilize dial-up communications to the central station’s alarm receiver. Signals are processed by Alula and then re-transmitted to the central station.
The Internet is primary and auto-switchable to Cellular in the event the signal fails. Q: How are alarm signals transmitted from the alarm site?Ī: The BAT-Connect is dual-path. It is a good idea to have at least one remote antenna in inventory in case you need it.Ī: For compatible alarm control panels, the BAT-Connect will auto-program the alarm control using the keypad bus connection, programming the necessary fields for the alarm transmissions and virtual keypad. However, if the installation is in a building that is blocking cellular signal or in a remote location where cellular signal is weak, the remote antenna may be necessary. Q: Do I need to order the external antenna?Ī: Most installations do not require an external antenna. Being connected to the Internet, via a Virtual Keypad connection through the Alula Security App, the alarm and home automation commands are very fast, usually responding in just one second. Q: How fast does the Virtual Keypad react to commands?Ī: Alula utilizes the Internet as a primary source of communication, and Cellular as a back-up.
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See the Compatibility Chart for full details. The BAT-Connect is connected by using a 4-conductor wire to the keypad bus. Q: What panels are supported for the Virtual Keypad feature?Ī: Most DSC, Honeywell and GE panels are supported.
Q: What alarm control panels does the BAT-Connect work with?Ī: The BAT-Connect is universal, as it proves a ‘dialer capture’ for panels that transmit Contact ID format from the dialer output.
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